GET IN TOUCH
We'd love to hear from you
Whether you have a question about our formulations, need help with your order, or want to become a partner — our team responds within 24 hours
support@cellaesthetic.co
+60 11 5666 5913
Response time
Within 24 hours
Locations
Malaysia · Singapore
Send us a message
We’ll get back to you within 24 hours
We respect your privacy.
No spam. Ever.
Quick contact
support@cellaesthetic.co
For general enquiries
Phone / WhatsApp
+60 11 5666 5913
Mon – Fri, 10am – 10pm MYT
Support hours
Outside hours? Send us a WhatsApp — we monitor messages and respond as soon as we're back.
OUR PRESENCE
Where to find us
Malaysia
Kuala Lumpur, Malaysia
Primary market · Nationwide delivery
Same-day dispatch available in Kuala Lumpur
Singapore
Singapore
Available for delivery · 5 business days
Wholesale enquiries welcome
COMMON QUESTIONS
Before you reach out
How long does delivery take?
West Malaysia — 2 to 3 business days. East Malaysia — 3 to 5 business days. Singapore — 3 to 5 business days. Orders are dispatched within 1 to 2 business days.
Can I return or exchange a product?
We accept returns within 30 days of purchase if the product is unopened and in its original condition. Contact us via WhatsApp or email to initiate a return.
Are your products KKM approved?
Yes. All Cell Aesthetic formulations carry full KKM approval — independently assessed for safety, efficacy, and daily use across all skin types.
Do you offer wholesale or partnerships?
Yes — we welcome clinic partnerships, distributor enquiries, and reseller applications. Select Partnership / wholesale in the contact form and our team will respond within 48 hours.